Where Hearts Find Companionship
We specialize in creating a homely environment and building trusted relationships. Our dedication lies in providing compassionate care and meaningful connections.
Experience Elevated Care with HeartMates
Way Better!
In the moments that matter most,
you are not alone!
Whether we're caring for you directly or supporting those who do, each of us is a companion at heart. We offer a wide array of services to help seniors age in the comfort of their own homes.
Companion Services
We promote healthy living and well-being through the benefits of social interaction.
Meal Preparation
Our skilled team will make you feel at home with the meals you know and love.
Home Harmony
From light housekeeping to tidying and organizing your home, our committed team guarantees a serene living environment.
Transportation/Errands
It’s important that you’re able to safely make trips across town for medical appointments or grocery store runs.
Way Better!
Talk with a Home Care Specialist
We're here to address your queries and discuss your requirements. Let us assist in coordinating your care, helping you regain comfort and getting back to doing the things you love.
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We will contact you in the next 18 hours.
From Call to Care Plan in
24 Hours
Getting started with HeartMates is a simple three-step process, giving you the ability to have a care plan in place within 24 hours of contacting us.
01.
Initial Online Appointment & Review
We gather the information we need over a call to establish a plan of care that fits your necessities.
02.
Develop Activities Worksheet and Schedule
We craft a detailed schedule that accommodates to the persons needs and allows an optimal service.
03.
Assign a Companion and Begin Care
We designate a team member and kickstart the service implementation.
We're here for you, always.
Homemaker and Companion services play a vital role in promoting the well-being of both you and your loved ones.
Frequently Asked Questions
We trust the provided information serves as a helpful beginning. Should you have further inquiries, please feel free to reach out by clicking 'call now'.
What kind of home care services do you provide?
Currently we are able to help with:
• Companionship Services
• Meal Preparation
• Light Housekeeping
• Errands and Transportation
• Safety Supervision
Can I customize the services to meet my loved one's specific needs?
Yes, homemaker and companion services are often tailored to individual preferences and requirements. You can work with the service provider to create a personalized care plan that addresses your loved one's unique needs and preferences.
Are homemaker and companion services only for seniors?
No, these services are available for individuals of all ages who need assistance with daily tasks or companionship due to disability, illness, injury, or other circumstances.
Will my family member always receive care from the same caregiver?
Our goal is to establish a long-term caregiving relationship with your loved one. Should your family want to request another caregiver for any reason, we'll search for a match until your family is happy. We understand that a strong rapport and trust with a caregiver are vital to a successful in-home care experience.
If your loved one receives care for many hours in a day or at different times of the day throughout the week, it may be necessary to schedule more than one caregiver in a given week. If your family requires multiple caregivers, our goal is the same: We want you to be satisfied and happy. We'll do what it takes to make sure we achieve that goal.
How can I verify a shift was completed?
HeartMates uses several tools to track the care our caregivers provide. First, we use simple time sheets filled out by each caregiver. Then, we use a combination of internet-based solutions to verify time and attendance. This allows you to have a written record of care services provided in the home. We can also provide written verification at any time.
Do I pay the caregiver directly?
You never have to pay caregivers directly. Whether you are in the planning stages or need immediate care, you don’t want to spend your time managing the financial and legal obligations of employing a caregiver. With HeartMates, you don’t have to. Because our caregivers are employed by each independently owned and operated office, you don’t have to worry about federal, state or Social Security taxes. Caregivers are bonded/insured and properly screened, including criminal and background checks. You (or an authorized representative) are only invoiced after the completion of services. Usually, this happens weekly. And, you'll never be asked to pay an additional fee to any employee.